Message from discussion Petsmart in the UK - animal abuse exposed

From: flyer...@my-deja.com
Subject: Re: Petsmart in the UK - animal abuse exposed
Date: 1999/12/06
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In article <384b6dc9.74064...@news.agm.net>,
  he...@clowder.DOTagmDOTnet wrote:

> Firstly, I tend not to flame people:-)

You may not, some do.  If it was really a problem to me I would not
have posted my reply in the first place.  This statement was not meant
to be directed at you but to any of the readers.

>
> Secondly, I guess I am an old cynic. It's the PR stance of companies
> and individuals here in the UK now, that if they've been caught out
> doing something they're not supposed to do, to apologise profusely. I
> tend to treat such PR exercises as just that - a PR exercise.

It may well be a PR exercise, but from what was posted it appears that
more than just an apology was offered by Pet-Smart.

>
> Thirdly, as an individual I can do little else to register my protest
> at Petsmart's activities other than hitting them in the financial
> department and register my protest by taking my business away from
> them. I can tell others of Petsmart behaviour and ask them to make
> their decision that ia all.

You certainly have that right.  I did not attempt to tell anyone what
to do, I only questioned whether a boycott was appropriate at this
time, in this case.  I appreciate the notice as I had no idea this
problem existed.

> If you choose to carry on shopping theiur,
> it's your right.

Even if I elected to participate in a boycott of this store, it would
not make much of an impact on them as I don't shop there.  I have found
better prices elsewhere.

> You will note
> I included the entire text of the Petsmart report in my original
> posting and I didn't try to alter it at all.

Indeed, I did notice this and, in retrospect, I should have commended
you on doing so.  Some would not have done this and would have posted
only bits and snippits of the text to bolster their own agenda.  I
apologize to you for not mentioning this in my post.

At any rate, I sincerely hope that adequate monitoring is done on the
new program that has apparently been put in place.  But, I still
believe that the company should be given the opportunity to make this
new program work and to correct these problems, especially since they
appear so willing to do so.

Don G.


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